Quick answers to the questions we hear most often. If you can't find what you need here, reach out at support@linkze.me.
Getting Started
How do I connect to a VPN server?
Open Axe VPN, choose a server from the Servers tab (or let the app pick the fastest one automatically), and tap the power button on the Home screen. You're protected as soon as the button turns green.
Is Axe VPN free to use?
Yes — the free tier gives you access to a limited set of servers with daily/session time limits. A Premium subscription removes those limits, unlocks every server location, and removes ads.
Account & Billing
How do I upgrade to Premium?
Go to the Premium tab in the app, choose a plan, and complete checkout through the App Store, Google Play, or our website.
How do I cancel my subscription?
Subscriptions purchased through the App Store or Google Play are managed there — open your device's subscription settings (Apple ID → Subscriptions, or Google Play → Subscriptions) to cancel or change your plan.
Where can I see my purchase history?
Open the Premium tab and tap My Receipts (sign-in required) to see your subscription history.
Connection Issues
See our dedicated Troubleshooting guide for connection problems, or our Setup Guides for platform-specific instructions.