Last updated: July 11, 2026
Purchases Through the App Store or Google Play
If you subscribed to Axe VPN Premium through the Apple App Store or Google Play, your purchase is billed and managed by Apple or Google, and refunds are handled entirely under their refund policies:
- Apple App Store: request a refund at reportaproblem.apple.com or via Settings → [your name] → Subscriptions on your iPhone/iPad.
- Google Play: request a refund at Google Play subscriptions, or through Google Play support within 48 hours of purchase for the fastest resolution.
Axe VPN does not have the ability to directly issue refunds for purchases made through these stores — we can, however, help you understand your subscription status or resolve access issues at support@linkze.me.
Purchases Made Directly on Our Website
If you paid via card or PayPal directly on our website (not through an app store), you may request a full refund within 30 days of purchase by emailing support@linkze.me with your order/transaction ID. Approved refunds are issued to the original payment method within 5–10 business days.
What Isn't Covered
- Requests made more than 30 days after a website purchase.
- Partial-period refunds for subscriptions cancelled mid-cycle — you retain access until the end of the period you already paid for.
- Abuse of the refund policy (e.g. repeated subscribe/refund cycles).